After last week’s shocking incident of a woman being slashed and robbed in Mid Valley City’s car park, the mall management has promised to step up its security measures to ensure the safety of mall visitors.
The following security services are available for customers:
1) Panic buttons: Selected pillars in car parks are marked ‘HELP’, and immediate assistance can be rendered when the panic button is pressed.
2) Security hotline: Mid Valley’s security control room is occupied around-the-clock and can be reached at 03-2938 3244. The Gardens Mall security control room: 03-2289 8777.
3) 24-hour security escort service: You can request security personnel to accompany you to your vehicle at the security counter in car park lobbies of Zone A, P1 and Zone B, P2. You can also approach Information Counters or call the security hotline to request for a security escort service.
Currently there are 200 CCTVs in the car parks areas and 2000 CCTVs within Mid Valley itself, and more surveillance cameras will be installed. The mall management has also employed additional security personnel and increased the frequency of patrolling.
According to Mid Valley City Sdn Bhd, the suspect of last week’s crime is currently under police custody. He was identified through the mall’s CCTV footages.
